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Trimark - Presentation

Bullet Line products
Trimark Sportswear Group sells decorated apparel across many different categories, including Polos, Active Tops, Woven Shirts, Sweaters, Knits, Fleece, Vests, Jackets, Pants and Accessories. Trimark has been supplying high quality apparel to the industry for over 35 years.

Key figures

  90 staff and 25 sales representatives (customer service, sales & marketing, logistics,
    decoration activities, sourcing, product management, support functions) in 2011
  9,000 products references (SKUs)
  3,500 distributors   
  One central location in Toronto, Canada with six lending libraries across Canada
  Approximately 114,000 orders served in 2011

Key service features

Sales & Marketing Tools for Distributors

  Multiple print-based catalogues
  Sample programs
  Website and e-mail marketing

Customer Service

  24- hour live customer service (Monday - Friday)
  1:1 customer orientation
  Online inventory check, and order tracking
  E-mail marketing

Product Decoration

  Online tracking of decoration orders
  Full service decoration with almost any decoration type
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