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Leed's - Presentation

Known as America's most distinguished award-winning supplier in the promotional products industry, Leed's offers relentless product innovation, energetic customer service and interactive client dynamics to its 13,500+ base of distributors. Leed's is best known for its cutting-edge product development and its ability to provide trend-setting retail styles to the industry. Its name is synonymous with a contemporary retail look across a complete line of corporate accessories. It is headquartered in New Kensington, Pennsylvania and sells essentially into the US and Canada. Leed�s is the largest single-platform supplier of non-wearable products to the industry.

Key figures

$ 182m gross sales in 2009

750 staff (customer service, sales & marketing, logistics, decoration, product
management, sourcing, support functions)

2,000 product references (SKUs)

13,500 distributors

1 central location and decoration facility in Pennsylvania and 1 sales office in Canada

Around 190,000 orders served in 2009

Key service features

Sales & marketing tools for distributors

Multiple customized print-based catalogues
Sample programs
Personalized website and e-mail marketing

Customer service

24-hour live customer service (Monday-Friday)
1:1 customer orientation
Online virtual samples, stock check and order tracking
E-mail marketing

Product availability & delivery

1-3-5 days decorated products delivery
(Sure Ship - Industry leading 1-day turn on decorated orders)
�Inventory Guarantee� program

Product decoration

Largest US non-wearable decoration facility, providing the most comprehensive
techniques offering under one roof

More about:
The Leed�s � � �product range
Polyconcept � � �North America � � �Locations


Link:
Leed's