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Journalbooks®

Journalbooks
Journalbooks®, a division of Timeplanner® Calendars, is the undisputed leader for customized journals in the US promotional products industry.  Journalbooks® and Timeplanner® have leveraged their top-notch decorating capabilities and unique product line to become two of the most recognizable names in the US industry.  Timeplanner Journalbooks® is based in Charlotte, North Carolina and sells essentially to the US and Canadian market.

Key figures

 $18 m sales in 2011
 115 staff (customer service, sales & marketing, logistics, decoration activities, sourcing,
    product management, support functions)
  400 product references

  3,000 distributors 

 Over 12,000 orders served in 2011

Key service features

Sales & Marketing tools for distributors
 Print-based catalogue 
 Samples 
 Expanded field sales force

Customer service
 Centralized customer service platform 
 Online virtual samples

Product availability & delivery
 1 distribution center serving all of the USA and Canada 

 1-3-5 days delivery for Express Line

Product decoration
 In-house assembly and decoration (standard industry practice in the USA), with most techniques available 
 Recognized as one of the best stationery decorators in the USA

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