Journalbooks®, a division of Timeplanner® Calendars, is the undisputed leader for customized journals in the US promotional products industry. Journalbooks® and Timeplanner® have leveraged their top-notch decorating capabilities and unique product line to become two of the most recognizable names in the US industry. Timeplanner Journalbooks® is based in Charlotte, North Carolina and sells essentially to the US and Canadian market.
Key figures
$18 m sales in 2011 115 staff (customer service, sales & marketing, logistics, decoration activities, sourcing, product management, support functions) 400 product references
3,000 distributors
Over 12,000 orders served in 2011
Key service features
Sales & Marketing tools for distributors Print-based catalogue Samples Expanded field sales force
Customer service Centralized customer service platform Online virtual samples
Product availability & delivery 1 distribution center serving all of the USA and Canada
1-3-5 days delivery for Express Line
Product decoration In-house assembly and decoration (standard industry practice in the USA), with most techniques available Recognized as one of the best stationery decorators in the USA