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PF Concept

PF Concept is the leading promotional products supplier to the European market. PF Concept combines the widest product mix in the industry with a range of pan-European services that provide unique value to distributors. The company's entrepreneurial spirit enables it to sustain and increase its leadership position in each local market. PF Concept is the preferred one-stop-shopping solution for 9,000 promotional products distributors in 20 countries. It is headquartered in Roelofarendsveen, near Amsterdam (the Netherlands) and operates from 13 sales offices throughout Europe.

Key figures

� � 261m sales in 2007

� 860 staff (sourcing, customer service, sales & marketing, logistics, product
��management, support functions)

� 8,500 product references (SKUs)

� 9,000 distributors

� 13 offices, selling to more than�60 countries

��Close to�600,000 orders delivered in 2007

Key service features

Sales & Marketing tools for distributors

� 2 million multiple print-based catalogues
� 15 showrooms in Europe
� Samples, displays, flyers
� Promovement (personalized web site for distributors)

Customer service

� Local customer service platform in each of the 13 offices
� Online ordering via a full scale extranet portal

Product availability & delivery

� Centrally managed stock, serving all of Europe from 2 distribution centers within 24h-48h

Product decoration

� Operated by distributors (standard industry practice in Europe) using internal capabilities
��or outsource
� Outsourced by PF Concept to local decorators on distributor�s demand

More about:
The PF Concept � � �product range
PF Concept� ��sales offices


Link:
PF Concept