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PF Concept

PF Concept is the leading promotional products supplier to the European market. PF Concept combines the widest product mix in the industry with a range of pan-European services that provide unique value to distributors. The company's entrepreneurial spirit enables it to sustain and increase its leadership position in each local market. PF Concept is the preferred one-stop-shopping solution for 9,200 promotional products distributors in more than 60 countries. It is headquartered in Roelofarendsveen, near Amsterdam (the Netherlands) and operates from 17 sales offices throughout Europe.

Key figures

� 211 m sales in 2011

1100 staff (sourcing, customer service, sales & marketing, logistics, product
management, support functions)

9,500 product references (SKUs)

9,200 distributors

17 offices, selling to more than 60 countries

Close to 400,000 orders delivered in 2011

Key service features

Sales & Marketing tools for distributors

��1.0 million multiple print-based catalogues
� 15 showrooms in Europe
� Samples, displays, flyers
� Promovement (personalized web site for distributors)
�� In-house industrial decoration platform in Poland�

Customer service

� Local customer service platform in each of the 17 offices
� Online ordering via a full scale extranet portal

Product availability & delivery

� Centrally managed stock, serving all of Europe from 2 distribution centers within 24h-48h

Product decoration

� Operated by distributors (standard industry practice in Europe) using internal capabilities
��or outsource
� ISO-14001 In-house industrial decoration platform in Poland

More about:
The PF Concept � � �product range
PF Concept� ��sales offices


Link:
PF Concept